REVES
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Reves for Inbound

Inbound Call Center Software for Customer Service Excellence

Manage your inbound calls like a pro with Reves. Enjoy impeccable call quality, coverage in 160+ countries, advanced call-handling features, integrations with 50+ CRM systems, and much more.

Deliver the Level of Customer Service Customers Have Come to Expect

Businesses in the finance, fintech, and banking sectors face key challenges such as rising client expectations for personalized service, the need for seamless omnichannel experiences, data security, and regulatory compliance. Reves’s cloud-based financial services call center software helps address these challenges efficiently.

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Best-suited Agents

Connect Customers to the Best-suited Agents, Every Time

Leverage Automatic Call Distribution, customize your call routing rules, build inbound call flows, and set up multi-level IVR trees to ensure your customers are automatically routed to the best-fitting agents and get the service tailored to their specific needs.

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Queue Callbacks

Reduce Your Call AbandonmentRate with Queue Callbacks

According to research, over 60% of customers prefer a callback as a better alternative to waiting on hold. Reduce customer frustration with queue callbacks, minimize your Call Abandonment Rate, and improve CX and CSAT scores while reducing your overall support costs at the same time.

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Faster Speed

Monitor Performance and Get New Reps up to Speed Faster

Always stay on top of your call center performance and better inform your decision-making with out-of-the-box and custom reports and real-time dashboards. Get your new hires up to speed faster and enhance your onboarding and coaching with call whispering.

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CRM Integrations

Get More Context on Every Call with CRM Integrations

Instantly know who’s on the other side of the line even before an agent picks up the call with screen pop-ups, enabled by CRM integrations. With rich customer insights at hand, enable your reps to deliver more contextual and personalized interactions and resolve issues faster.

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Key Features

Improve the Experience for Your Team and
Your Customers with These Features

WhatsApp Templates

WhatsApp Templates

No more struggling to respond to your customers on WhatsApp after the 24-hour window. Choose an approved message template and respond in no time.

AI Summaries

AI Agent Assistant

Conversation Notes

Chatbot Integration

Campaign Management

Automation Rules

Mass SMS Texting

Google Translate Integration

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CRM Systems

Connects to theLeading CRM Systems

Your team’s calling activity is automatically logged and synced into your CRM to reduce manual input.

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Testimonials

What our clients tell about us

22 June, 2024

The intuitive interface and AI capabilities have transformed how our team operates. The support team is also incredibly responsive and helpful.

Hassan Abbas

Hassan Abbas

CEO, Founder

24 June, 2024

Reves.ai is a game-changer! The AI-powered features are incredibly intuitive and save me so much time. Highly recommended for anyone looking to streamline their workflow!

Hassan Abbas

Hassan Abbas

CEO, Founder

24 June, 2024

Reves.ai is a game-changer! The AI-powered features are incredibly intuitive and save me so much time. Highly recommended for anyone looking to streamline their workflow!

Hassan Abbas

Hassan Abbas

CEO, Founder

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Reves in Action

Empower Your Support Team with a Feature-Packed Inbound Call Center Solution

Get your customer support team equipped for success with Reves inbound call center software, packed with just the right amount of features to provide an outstanding customer experience.

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For Owners

Perhaps your question have already been answered. Take a look!

Maybe your question is have been answered, check this out

Reves.AI is a conversational AI platform that helps businesses automate customer interactions through AI-powered voice agents. These agents handle tasks like answering FAQs, processing orders, scheduling appointments, and more—freeing your team to focus on complex issues while enhancing customer engagement.

Reves.AI serves a wide range of industries, including: Healthcare Retail Banking and Finance Travel and Hospitality E-commerce Education Real Estate Human Resources Government

Reves.AI stands out with: Advanced Speech Technology: Natural voice interactions through cutting-edge recognition and synthesis. Real-Time Call Analytics: Instant insights to optimize customer interactions. Fine-Tuned Models: AI that adapts to your business and improves over time. Voicemail Detection & Call Transfer: Flexible options for handling voicemails and transferring calls to human agents.

Reves.AI leverages advanced natural language processing (NLP) and machine learning to understand and respond to customer queries. Our platform is highly customizable, allowing businesses to train AI voice agents on specific scripts, protocols, and workflows. Features like speech recognition, synthesis, and real-time analytics ensure smooth, natural conversations.

Reves.AI offers flexible pricing to suit businesses of all sizes, including a pay-as-you-go model and subscription plans. For a personalized quote, contact our sales team.

Reves.AI offers flexible pricing to suit businesses of all sizes, including a pay-as-you-go model and subscription plans. For a personalized quote, contact our sales team.

Yes, Reves.AI integrates seamlessly with popular CRM systems like Vicidial, Salesforce, HubSpot, and Zoho. We also offer API access for custom integrations, ensuring a connected experience across your tech stack.

To get started, sign up on our website or contact our sales team. We’ll guide you through onboarding, help set up your first AI voice agent, and ensure a smooth implementation.

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Inbound Excellence

Smart Inbound Call Solutions

Transform how you handle incoming calls with Reves intelligent routing and response system. Our AI-powered platform identifies caller needs quickly, reduces wait times, and ensures every customer interaction starts on the right note.

Modern inbound call center dashboard showing real-time call management